ISO 9001 Quality Management Extension

Ensure consistent product quality and customer satisfaction. The ISO 9001 Extension connects seamlessly with Artintech ERP’s QMS, enhancing your processes with compliance‑aligned functionality and strategic insights.

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Why Choose ISO 9001?

  • Aligns with globally recognized quality standards.
  • Improves customer satisfaction and business performance.
  • Streamlines audits, documentation, and continual improvements.

ISO 9001: Quality Management System (QMS)

Overview:

ISO 9001:2015 is the world’s most recognized standard for Quality Management Systems (QMS). It helps organizations deliver high-quality products and services that meet customer and regulatory requirements consistently.

Key Specifications and Requirements:

  • Primary Objective: To enhance customer satisfaction by consistently delivering products and services that meet customer and legal requirements.
  • Core Principles:
    • Customer Focus: Understanding and meeting customer needs to achieve satisfaction.
    • Leadership: Senior management’s commitment to establishing and maintaining the QMS.
    • Engagement of People: Empowering and involving employees.
    • Process Approach: Managing activities as interconnected and interactive processes.
    • Improvement: Continuous improvement of performance.
    • Evidence-Based Decision Making: Using data and analysis for decision-making.
    • Relationship Management: Building mutually beneficial relationships with suppliers.

Benefits of Implementation:

  • Increased customer satisfaction through consistent quality products and services.
  • Improved efficiency and productivity by optimizing processes and reducing errors.
  • Reduced waste and rework through root cause analysis and problem resolution.
  • Enhanced competitive advantage, improving brand image and market access.
  • Reduced risks associated with quality issues.
  • Improved internal communication through clear roles and responsibilities.
  • Foundation for implementing other management systems.

Required Checklists:

  • QMS Self-Assessment Checklist: To evaluate the organization’s compliance with QMS requirements.
  • Customer Satisfaction Checklist: To assess customer feedback and satisfaction.
  • ISO 9001 Internal Audit Checklist: For conducting internal QMS audits.
  • Production/Service Process Control Checklist: To evaluate process controls.
  • Risk and Opportunity Management Checklist: To assess risk and opportunity management processes.

Documentation Required for Certification Audit:

  • QMS Scope.
  • Quality Policy and Objectives, and Achievement Plans.
  • Employee Competence,
  • Training, and Awareness Records.
  • Product and Service Requirement Reviews.
  • Design and Development Records.
  • Outsourced Process Controls.
  • Production and Service Provision Records.
  • Performance Monitoring and Measurement Records.
  • Internal Audit Program and Results, and Management Review Outcomes.
  • Nonconformities and Corrective Actions Records.

Key Features

Audit Management

  • Plan and track internal/external audits.
  • Automate scheduling, assignments, and reminders.
  • Generate audit trail reports with findings and corrective actions.

Document Control

  • Create, distribute, and version all QMS documents.
  • Approve and archive files with full audit history.
  • Automate periodic reviews per ISO 9001 requirements.

Non‑Conformity & CAPA

  • Log, escalate, and analyze non‑conformities.
  • Manage CAPA workflows including root‑cause, corrections, preventive actions.
  • Monitor KPIs like response time and recurrence.

Risk & Opportunity Management

  • Identify, assess, and document risks and improvement opportunities.
  • Link mitigation and preventive action plans.
  • Integrate with KPI dashboards for oversight.

Training Control

  • Track employee training and competence.
  • Set reminders for recertification.
  • Generate ISO‑required training records.

Management Review Tools

  • Compile key QMS metrics for quarterly and annual reviews.
  • Include audit results, customer feedback, and KPI trends.
  • Support dynamic dashboards for decision making.

About This Extension

  • Enhanced Compliance: Supports all ISO 9001 clauses through automated workflows.

  • Improved Traceability: Full audit trails, version histories, and performance logs.

  • Quality Transparency: KPI dashboards provide real-time quality oversight.

  • Reduced Administrative Load: Templates and automations for documentation and corrective actions.

  • Continuous Improvement: Built‑in PDCA cycle support with metrics and dashboards.

Key Features of this Extension

  • Enhanced Compliance: Supports all ISO 9001 clauses through automated workflows.

  • Improved Traceability: Full audit trails, version histories, and performance logs.

  • Quality Transparency: KPI dashboards provide real-time quality oversight.

  • Reduced Administrative Load: Templates and automations for documentation and corrective actions.

  • Continuous Improvement: Built‑in PDCA cycle support with metrics and dashboards.

Who It's For

  • Manufacturing: Maintain consistent processes and low defect rates.

  • Service Industries: Improve service delivery and client satisfaction.

  • SMEs: Gain ISO benefits via integrated, cost-effective ERP solution.

  • Any ISO-seeking Business: Simplify certification and conformity with scalable ERP tools.

Deployment & Support Options

Acquiring this extension gives you two paths for implementation, ensuring a perfect fit for your organization’s needs and resources.

Option 1: Full-Service Implementation

Let the experts at GQCC handle everything. This white-glove service includes full project management, data migration, user training, and hands-on support through your final certification audit.

Option 2: Guided Deployment

Ideal for teams with strong internal resources. GQCC will provide expert guidance, a clear project plan, and key training sessions, empowering your team to lead the deployment.

Get a Quote for the System-Driven ISO 9001 Extension

Book a session with our QMS experts for ISO 9001 certification support.

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You will be contacted by a representative from GQCC, the builder of this extension.

About GQCC

GQCC is a trusted name with years of experience in delivering exceptional consulting, training, and implementation services in management systems and international standards.

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